1. Keep your existing number
Your customers continue calling the same published business number.
Forward missed, busy or after-hours calls to FoxEra Receptionist. It answers in your business name, captures the enquiry and gives every caller a clear next step.
Your customers continue calling the same published business number.
Use the forwarding options supported by your phone provider for missed, busy, after-hours or selected calls.
Configure the business information and questions Receptionist should use, then review the call outcome and follow-up required.
Keep answering calls yourself and let FoxEra cover the ones you miss, or route calls when you want a consistent answering service. A new business number may also be available where supported.
Final availability, forwarding behaviour and call handling depend on the selected phone setup and agreed business configuration.
£39 per month
For a small business that needs reliable cover for incoming enquiries.
£79 per month
For teams that need broader call handling and follow-up options.
Exact allowances and additional-call charges are confirmed before activation.
Receptionist answers the people who ring you. FoxEra Calls is the other half — it rings the people you want to reach, works your lead list, handles the conversation, logs every word to the CRM and follows up by email. Same platform, same login.
Your forwarding rule, business facts, questions Receptionist may answer, information to collect, notification route and any escalation boundaries are agreed before activation. FoxEra will not invent business information it has not been given.