1. Keep your existing number
Your customers continue calling the same published business number.
First month free – no card needed
Forward missed, busy or after-hours calls to FoxEra Receptionist. It answers in your business name, captures the enquiry and gives every caller a clear next step.
Your customers continue calling the same published business number.
Use the forwarding options supported by your phone provider for missed, busy, after-hours or selected calls.
Configure the business information and questions Receptionist should use, then review the call outcome and follow-up required.
Keep answering calls yourself and let FoxEra cover the ones you miss, or route calls when you want a consistent answering service. A new business number may also be available where supported.
Final availability, forwarding behaviour and call handling depend on the selected phone setup and agreed business configuration.
39p per connected minute after your free first month. Billed per second, with no monthly subscription. One prepaid balance for Calls, Reception and Videos.
Receptionist answers the people who ring you. FoxEra Calls is the other half — it rings the people you want to reach, works your lead list, handles the conversation, logs every word to the CRM and follows up by email. Same platform, same login.
Your forwarding rule, business facts, questions Receptionist may answer, information to collect, notification route and any escalation boundaries are agreed before activation. FoxEra will not invent business information it has not been given.
39p per connected minute after your free first month. Billed per second, with no monthly subscription. One prepaid balance for Calls, Reception and Videos.
No. You keep your existing number and forward the calls you choose – missed, busy or after-hours – using the forwarding options your phone provider supports. A new business number may also be available where supported.
It answers in your business name, gives its own name and asks how it can help. If a caller asks whether they are speaking to an AI, it says so honestly – it never pretends to be human.
It answers only from the business facts you give it. If the answer is not there, it takes the caller’s name, number and reason for calling so your team can get back to them. It will not make up hours, prices or availability.
You choose the language your receptionist answers in, including English, Spanish, Portuguese, French, German and Italian. With multilingual answering switched on, it can follow a caller who changes language.
You review each call’s outcome and any follow-up needed in your FoxEra account.