New job enquiries
Receptionist asks the questions you set, such as the address, what the problem is and a call-back number.
Plumbers, electricians, builders and other trades
First month free – no card needed
On a ladder? The job enquiry still gets taken.
You cannot answer from under a sink or halfway up a roof. Forward the calls you miss and FoxEra Receptionist answers in your business name and takes down the job details for you to call back.
A missed call is often a missed job
Quote requests
Callers wanting a quote leave the details you need, so you can price the job without chasing.
Existing customers
Someone checking on a booked job leaves a message instead of ringing round.
How it works
1. Keep your number
Customers keep calling the number on your website and Google listing.
2. Forward the calls you choose
Use your phone provider's forwarding for missed, busy or after-hours calls.
3. Get every enquiry
Receptionist answers in your business name, takes the details you asked for and you review each call in your FoxEra account.
Tell it what to ask and what not to promise
List the work you do, the areas you cover, your working hours and the questions for every caller. Decide which calls must reach you straight away. It will not quote prices or promise arrival times you have not given it.
FAQ
Will it give quotes?
Only prices you have written down. Otherwise it takes the job details so you can quote yourself.
Can it tell callers when I will arrive?
No, unless you give it that information. It takes the details and says you will get back to them.
Can I keep my mobile number?
Yes, where your provider supports call forwarding. You forward the calls you miss and keep answering the rest.
First month free – no card needed
See how FoxEra Receptionist works
After your free month, plans start at £39 per month. Exact allowances are confirmed before activation.