Table requests
Someone wants a table tonight. Receptionist takes their name, number, date, time and party size so you can confirm.
Restaurants, bars and hotels
First month free – no card needed
Answer the phone during service without leaving the floor.
When the room is full and the bar is busy, forward the calls you cannot take. FoxEra Receptionist answers in your venue’s name and takes down what each caller needs.
The calls that ring out at the busiest moment
Groups and functions
Larger bookings and private events are captured with the details you ask for, then passed to you to follow up.
Quick questions
Opening hours, address and parking are answered from the facts you provide – nothing it has not been given.
How it works
1. Keep your number
Customers keep calling the number on your website and Google listing.
2. Forward the calls you choose
Use your phone provider's forwarding for missed, busy or after-hours calls.
3. Get every enquiry
Receptionist answers in your business name, takes the details you asked for and you review each call in your FoxEra account.
Agree the details before you go live
Decide which calls are forwarded and when, the facts it may give out (hours, address, booking policy, the allergen information you are happy to share) and what must always come to a person, such as a complaint or a large event. It will not confirm a booking or give an answer you have not set up.
FAQ
Does it take bookings straight into my system?
It takes the booking request and the caller’s details so your team can confirm it. Check with us which set-up fits the way you take bookings.
Can it answer allergen questions?
Only with the information you give it. For anything you have not written down, it takes the caller’s details for a person to call back.
Will my staff still answer the phone?
Yes. Many venues keep answering when they can and forward only the calls they miss or the calls outside opening hours.
First month free – no card needed
See how FoxEra Receptionist works
After your free month, plans start at £39 per month. Exact allowances are confirmed before activation.