Say 'stop' and your AI halts every live call instantly.
Whether you started the campaign from the dashboard or through an AI assistant like ChatGPT or Claude, one command cancels queued calls and stops live dialling within seconds. Every action is logged so you can see exactly what happened.
Why a kill switch matters for AI calling
When an AI agent is phoning leads on your behalf, you need to know you can pull the plug at any moment. Perhaps you uploaded the wrong list, your calendar just filled up, or you simply want to pause and review how the first few calls went before continuing.
FoxEra Calls gives you immediate control. There is no waiting period, no support ticket and no minimum commitment. You stop the campaign and the dialling stops — that is the entire process.
How to stop a campaign from the dashboard
Log into FoxEra Calls and open the active campaign. You will see a clear stop button. Press it and the system does two things at once:
- Queued calls are cancelled — any leads still waiting to be dialled are moved back to your folder, untouched and ready for a future campaign.
- The current call finishes naturally — if the AI agent is mid-conversation, it wraps up politely rather than cutting the prospect off. No one hears a dead line.
You are only charged for connected minutes that already happened. Queued calls that never connected cost nothing. Pricing starts from 12p per connected minute with no subscription, and new accounts receive £7 of free calling credit to test with.
How to stop a campaign from your AI assistant
If you started the campaign through ChatGPT, Claude, Cursor or another AI assistant connected via the MCP server or REST API, you can stop it the same way — just tell your assistant to cancel the campaign.
Your assistant sends a stop command through the connector. The effect is identical to pressing the button in the dashboard: queued leads are returned to the folder and the active call finishes gracefully. You can check the status afterwards by asking your assistant for the campaign results.
This is especially useful if you are on site and managing campaigns from your phone. A single message to your assistant is faster than logging in. Learn more about connecting ChatGPT to your calling.
What happens to your leads after you stop
Stopping a campaign does not delete anything. Every lead that was called has a logged outcome — answered, voicemail, no answer, engaged. Leads that were never dialled stay in the folder exactly as they were.
- Called leads — transcripts, recordings and outcomes are saved. You can review them at any time or ask your AI assistant to summarise the results.
- Uncalled leads — remain in the folder. You can include them in a new campaign whenever you are ready.
- Billing — you pay only for connected minutes. A cancelled campaign with ten queued calls and zero connections costs nothing.
Read the guide on how to read a cold call transcript to make the most of the calls that did connect.
Safety built into every campaign
The stop button is one part of a wider safety design. Before any campaign dials a single number, FoxEra requires two things:
- A confirmed phone number — the number your calls appear to come from must be verified as yours.
- Separate approval — you preview the campaign (number of leads, estimated cost, calling script) and explicitly approve it. No one is phoned without that step, whether you are using the dashboard or an AI assistant.
These safeguards mean an accidental campaign cannot happen, and a deliberate one can always be stopped. You stay in control from start to finish.
Frequently asked questions
Can I stop an AI calling campaign while calls are still being made?
Yes. Press the stop button in the dashboard or tell your AI assistant to cancel the campaign. Queued calls are cancelled immediately and any active call finishes naturally so the prospect is not cut off.
Do I get charged for calls that were queued but never made?
No. You only pay for connected minutes. Queued calls that are cancelled before they connect cost nothing. Pricing starts from 12p per connected minute.
What happens to my leads if I cancel a campaign halfway through?
Called leads keep their transcripts, recordings and outcomes. Uncalled leads stay in the folder and can be included in a future campaign. Nothing is deleted.