Can I listen to the AI's cold calls? Yes — every call is recorded and transcribed.
Every conversation your AI calling agent has is logged with a full transcript and a recording. You can listen to any call, read what was said, and review a whole campaign's results in one place.
Every call is recorded and transcribed
When your AI calling agent (Cass, Alex or Andrea) phones a prospect, the entire conversation is recorded and a written transcript is generated. This happens on every call, whether the prospect answers, asks a question, requests a call back, or says they are not interested.
You are never left wondering what the AI said on your behalf. The transcript shows you the exact words used, and the recording lets you hear the tone and flow of the conversation. This is the same level of visibility you would have if you were sitting next to a human sales caller — except every call is logged, not just the ones someone remembered to note down.
Where to find your call recordings
After a campaign finishes, every call appears in your campaign dashboard with the outcome, transcript and recording. You can filter by result — answered, interested, asked to call back, not interested — and focus on the ones that matter most.
Each recording is available to play directly from the dashboard. You do not need to download anything or use a separate tool. The transcript sits alongside the recording, so you can read and listen at the same time.
How to review a batch of calls quickly
If your campaign called fifty or a hundred prospects, you do not need to listen to every recording. The most efficient approach is to:
- Start with the outcomes — filter for calls where the prospect expressed interest or asked for a follow-up. These are the ones worth listening to first.
- Read the transcripts — a transcript takes thirty seconds to scan. You can quickly see whether the prospect asked a specific question, mentioned a need, or gave a reason for not being interested. Read the guide on how to read a cold call transcript for tips.
- Listen selectively — play the recording when the transcript suggests something worth hearing in context, such as a warm tone, a specific objection, or a question you want to understand better before calling back.
This way you can review an entire campaign in minutes rather than hours, and your follow-up calls are informed by exactly what was discussed.
Pull transcripts and recordings from your AI assistant
If you use ChatGPT, Claude, Cursor or another AI assistant, you can connect it to FoxEra Calls and ask it to pull your call results, transcripts and recordings without opening the dashboard.
Your assistant can show you a summary of the campaign — how many calls were made, how many answered, how many expressed interest — and then show you the transcript of any individual call. This is useful when you want a quick debrief on the go, or when you want your assistant to help you draft follow-up messages based on what each prospect said.
Connect in three steps: add the remote MCP server in your assistant, paste the URL, and press Allow. See the developer guide for full details.
Why full recordings matter for your business
Call recordings are not just about checking up on the AI. They give you a genuine competitive advantage when following up. When you call a prospect back and can reference exactly what they said — "you mentioned you were looking at new suppliers in January" — the conversation starts warmer than a cold call ever could.
Recordings also help you improve your calling script over time. If you notice that prospects consistently ask a question your script does not cover, you can update it. If a particular opening line gets better responses, you can use it across future campaigns. See how to write and refine your calling script.
What recordings cost and how long they are kept
Call recordings and transcripts are included at no extra charge. You pay only for connected calling time, from 12p per connected minute, and new accounts start with £7 of free calling credit. There is no subscription and no separate fee for accessing your recordings.
Your call data — recordings, transcripts and outcomes — is available in your dashboard for as long as your account is active. You can review old campaigns at any time to compare results or revisit a prospect who was not ready the first time around.
Frequently asked questions
Are all AI cold calls recorded?
Yes. Every call your AI agent makes is recorded and transcribed. The recording and transcript are available in your dashboard immediately after the call.
Do I have to pay extra for call recordings?
No. Recordings and transcripts are included. You only pay for connected calling time, from 12p per connected minute. New accounts get £7 of free calling credit.
Can my AI assistant access the recordings?
Yes. If you connect ChatGPT, Claude, Cursor or another AI assistant to FoxEra Calls, it can pull transcripts and recordings for you. See the developer guide to connect your assistant.
How do I review a large batch of calls efficiently?
Filter by outcome to find the warm leads first. Read transcripts to scan quickly — they take about thirty seconds each. Listen to recordings selectively when the transcript suggests something worth hearing in full. Read the guide on how to read a cold call transcript.