Features / FoxEra

AI business Receptionist and call records

Give incoming enquiries a clear place to land.

FoxEra’s AI Receptionist handles incoming calls through a configured business route. Supply your business information and instructions, then review the resulting call records and messages. The workflow gives a team a record to act on when an enquiry needs a human next step.

Open FoxEraExplore the workflow

Explore the workflow

  • Configure the business details and receptionist instructions.
  • Use an assigned inbound route for business enquiries.
  • Review available caller details, messages and call history.

How it works

Set up the business information and available phone route. Check the greeting and how enquiries should be handled before relying on the service. Afterwards, review the call record and choose any human follow-up. A local service business can keep the details of an incoming enquiry with its call history.

Before you start

Activation depends on telephone routing, account configuration and provider availability. It is not an emergency service or a guarantee that every call will be answered. Confirm the setup, current calling charges and the information the receptionist may give before use.

What does it cost?

FoxEra lists AI calling at 21p per connected minute (£0.21). That is a calling rate, not a price for an email, a generated video or a database record. Check the current account offer and usage charges before starting work.

Pricing

Frequently asked questions

What does the AI Receptionist do?

It handles inbound business enquiries using configured information and instructions, and keeps call records and available messages for review.

Can I use it without setting up a phone route?

No. Incoming calls must reach the configured business route. Check the number or routing arrangements offered in the account before activation.

Can I review an incoming call afterwards?

Yes. The receptionist workflow provides call history and available caller information and messages. Recording and transcript availability depend on the call and configuration.

Does it replace emergency or specialist advice?

No. Configure a clear human handover for questions the business cannot answer automatically. Do not rely on it for emergency response or unsupported professional advice.

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