FoxEra Calls vs Retell AI
Two different products for two different buyers. Here is what each one costs, what it includes for a UK or Portuguese business, and when you should pick Retell AI instead of us.
We make FoxEra Calls, so read this knowing that. Every fact about the other company below was read on its own website or tried in its own free account on 4 October 2026, and each one says where it came from. Prices and features change; check their pricing page before you decide. Where they are the better choice, we say so.
Retell AI and FoxEra Calls in one paragraph
Retell AI is a voice-agent platform for building, testing and running phone agents. Its builder has a prompt editor, a call workflow view, AI-simulated test callers with saved test cases, and a long list of integrations. It is used by product and engineering teams as well as agencies.
FoxEra Calls is a finished product for small businesses that do not have a developer: it finds leads, calls them with an AI agent, reviews every answered call and keeps the follow-ups in one place. It also has a separate AI receptionist for incoming calls.
Side by side (Checked 4 October 2026)
| Retell AI | FoxEra Calls | |
|---|---|---|
| Price | Pay as you go, $0.07–$0.31 per minute, no platform fee; $10 free credit (retellai.com/pricing) | 21p per connected minute, no platform fee. The published rate includes the AI agent, dialling, transcription, CRM logging and recording. New accounts get £7 of free calling credit without a card. Tax may be added where applicable. |
| Currency | US dollars | Pounds |
| Phone numbers | $2 a month per number on its pricing page; in our test account on 4 Oct 2026, buying a number first asked for an identity check | None to buy for outbound calls: FoxEra’s own UK and Portuguese caller-ID numbers |
| Finding leads | Not found | Built in (Google Maps, FoxEra database, web search, owner mobiles) |
| Review of every call | AI QA add-on at $0.10 per minute, first 100 minutes free (retellai.com/pricing) | Every answered outbound call, not billed separately |
| Testing before you go live | Strong: an AI plays the caller, saved test cases with pass/fail | Talk to your agent in the browser; no saved test suites |
| Transfer to a human | Yes | Emergencies only (receptionist) |
| Receptionist for missed calls | Can be built on the platform | A separate product with opening hours, bookings, forwarding codes and a morning report |
| Integrations | Listed on Zapier and Cal.com; HubSpot, Make and GoHighLevel integrations per Retell; an n8n community node | Public API and MCP connector; no Zapier listing |
| Languages | Many; templates are mostly US-based | English, Portuguese, Spanish, French, German, Italian; follows the caller |
| Reviews (4 Oct 2026) | Trustpilot 4.9 from 810 reviews | None yet |
“Not found” means we looked in their product and documentation on 4 October 2026 and did not find it. Tell us if we missed something and we will correct the page.
Where Retell AI is the better choice
- You have someone technical who will build and tune the agent, and you want serious testing tools (simulated callers, test cases with pass/fail).
- You need integrations with HubSpot, Salesforce, GoHighLevel or Zapier today.
- You want live transfers to a human in the middle of a call.
- You want a large, proven platform: Retell had 810 Trustpilot reviews on 4 Oct 2026.
Where FoxEra Calls is the better choice
- Leads are found inside the product: Google Maps search, the FoxEra business database, or a web search, plus an optional owner-mobile lookup.
- No phone number to buy before your first outbound call: calls go out from FoxEra’s own UK and Portuguese caller-ID numbers.
- The agent speaks the contact’s language: the contact’s own setting, then its company’s, then the country of the number (+351 = European Portuguese). It switches if the person answers in a full sentence in another language.
- Every answered outbound call is reviewed a minute or so after hang-up: a score out of 30, where the call lost the person, long silences, talking over people.
- The call review is not billed separately, where Retell lists its AI QA at $0.10 a minute after the first 100 minutes.
- An AI receptionist for the calls you miss: keep your own number, forward missed calls, Solo £39 or Business £79 a month after a free first month.
What FoxEra Calls does not do (yet)
- No warm transfer to your salesperson in the middle of an outbound call. The receptionist puts real emergencies through to your mobile; everything else becomes a call-back.
- No visual flow builder, no custom HTTP tools inside a call, and no Zapier, Make or n8n listing. There is a public API and an MCP connector for ChatGPT and Claude.
- No voice cloning and a small choice of agents (Cass for outbound calling, Julia on the receptionist).
- No prices in euros: FoxEra publishes its prices in pounds.
Sources
- Retell AI pricing (read 4 October 2026)
- Retell AI on Trustpilot (read 4 October 2026)
- Retell free trial account, walked by FoxEra on 4 October 2026 (builder, testing, phone numbers).
- FoxEra Calls cost per minute
Related: best AI cold calling software in the UK, what a connected minute costs, UK and EU rules for AI calling.
Frequently asked questions
Is Retell AI cheaper than FoxEra Calls?
Retell’s published range was $0.07–$0.31 per minute on 4 October 2026, plus $2 a month per phone number and add-ons such as AI QA. FoxEra is 21p per connected minute with the agent, dialling, transcription, CRM logging and recording included. Which is cheaper depends on the model you choose on Retell and the exchange rate; compare a real month of calls, not the headline number.
Can Retell AI call UK numbers?
Retell sells phone numbers and supports bringing your own telephony. Check its documentation for UK availability; in our test account buying a number first asked for an identity check.
Does FoxEra have Retell’s testing tools?
No. FoxEra lets you talk to your agent in the browser and reviews every answered outbound call afterwards, but it has no saved test cases with an AI playing the caller. Retell is stronger there.